Refund and Return Policy

Please note that as we specialize in clearance and end-of-line sales, our refund and return policy differs from traditional e-commerce platforms. Before making a purchase, please ensure you understand the following conditions:

1. Clearance and End-of-Line Products:
   All products listed under “Clearance” or “End-of-Line” sales are sold “as-is.” These products may have minor defects, outdated packaging, or other imperfections that do not affect functionality. These conditions will be clearly stated in the product description. By purchasing, you acknowledge and accept these conditions. Returns or refunds are only allowed if the product is severely damaged or completely unusable.

2. Refund Eligibility:
   Refunds are only accepted for severe damage or when the product is completely unusable. Minor defects, cosmetic damage, or packaging issues for clearance products do not qualify for a refund or return.

3. Refund Request Timeframe:
   Refund or return requests must be submitted within 7 days of receiving the product. Any requests submitted after this period will not be accepted.

4. Condition of Returned Goods:
   All returned items must be in their original packaging and unused. We will not accept returns or refunds if the product has been used or damaged (unless noted as a defect in the product description).

5. Refund Processing:
   If your refund request is approved (based on severe damage or usability issues), the refund will be processed to your original payment method, usually via bank transfer.

6. Minor Defects Not Eligible for Return/Exchange:
   Returns or exchanges are not accepted for minor defects or cosmetic damage. If the product is severely damaged and unusable, please contact us within 7 days of receiving it. We will assess the issue and arrange a return or refund based on the situation.

7. Appeals Process:
   If your refund request is rejected, you may appeal to us. We will review your case and respond promptly.

8. Important Reminder:
   By purchasing from our store, you confirm that you understand and accept that all clearance items may have defects and you agree to these terms before completing your transaction. Please carefully read the product description before purchasing to ensure you are aware of any stated defects or conditions.
   
    

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退款和退货政策

请注意，由于我们专注于清仓和尾货销售，我们的退款和退货政策与传统电商平台有所不同。购买前，请确保您已了解以下条件：

1. 清仓和尾货商品：
   所有在“清仓”或“尾货”销售中的商品均为“按现状销售”。这意味着商品可能有轻微瑕疵、过时包装或其他不影响使用的缺陷。我们会在商品描述中明确说明这些情况，您购买前需要仔细阅读商品描述并确认是否能接受这些条件。仅在商品存在严重损坏或完全无法使用的情况下，才可申请退货或退款。

2. 退款原因：
   退款仅接受在特殊情况下，如商品严重损坏或完全无法使用。对于清仓商品，可能存在轻微瑕疵、外观问题或包装差异，这些不作为退款或退货的依据。

3. 退款申请时间：
   退款或退货申请必须在收到货物后的7天内提出。超过此时限的申请将不予接受。

4. 货物状态：
   所有退货商品必须保持原包装和未使用的状态。如果商品有任何损坏或使用痕迹（除非已注明瑕疵），我们将不接受退货或退款。

5. 退款处理：
   如果您的退款申请得到批准（基于严重损坏或无法使用），退款将退还至您的原支付方式，通常通过银行转账处理。

6. 轻微瑕疵不可退换：
   除非商品完全无法使用，否则对于轻微瑕疵或外观损坏，我们将不接受退换。如果商品严重损坏且无法使用，请在收到货物后的7天内立即联系客服，我们将根据具体情况安排退货和退款。

7. 申诉流程：
   如果您的退款申请被拒绝，您可以向我们提出申诉。我们将重新评估您的案件并尽快回复您。

重要提醒：
通过从我们的商店购买商品，您确认并同意所有清仓商品可能存在瑕疵，并在完成交易之前接受这些条件。请确保在购买前仔细阅读商品描述，确认是否有任何已说明的缺陷或状况。